System Status
All Systems Operational

About This Site

Catalytic's home for real-time system status updates. Here you'll find live and historical data on system performance and metrics. If there are any service interruptions, a note will be posted here.

We believe it is unacceptable for anything you trust us with to be anything less than perfect, please contact us at help@catalytic.com with any questions or comments.

Catalytic Application ? Operational
Process Actions ? Operational
Catalytic.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 5, 2020

No incidents reported today.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020
Completed - The scheduled maintenance has been completed.
Mar 31, 11:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 09:00 CDT
Update - We have rescheduled our March maintenance release to 03-31-2020. The deployment will be available for preview and testing in our UAT environment until then. We will communicate here any further changes.
Mar 24, 06:51 CDT
Scheduled - We are planning to deploy our next monthly maintenance release on 03-24-2020. The release will include the following updates:

What's new?

- NEW Triggers v2 screens
- New action to convert Excel files to CSV

What's been improved?

- New version of 'Excel: Populate template' to improve ease of use
- New version of 'Excel: Create spreadsheet from data table' to improve ease of use
- New version of 'Excel: Extract data' that supports returning data in a data table or JSON field
- New version of 'Excel: Remove duplicates' to improve ease of use
- New version of 'Excel: Combine' to support combining spreadsheets in different ways
- Improve usability of 'Excel: Insert a data table into an Excel template'
- Improve reliability and usability of 'Excel: Save spreadsheet to data table'
- Improve usability of 'Excel: Lookup'
- Improved usability of 'Excel: Filter'
- Improved error message for file permissions errors when exporting a Pushbot
- Add internationalized units for insights screens
- Improve performance of importing data tables from files

What's been fixed?

- Fixed issue preventing run owner notification when replying to email sent by Pushbot
- Fixed an issue where processes with Data Deletion Policies could not create draft processes
- Fixed issue that would convert dates in a data table into integers when inserted into Excel
- Fixed issue that prevented Excel filters like !== " from working
- Ensure Copy button tooltip renders in modals
- Fixed an issue to disable the field configuration modal on a step when a user does not have edit permission to the process
- Fixed an issue so that the first column in a data table will only be frozen for larger screens
- Inline action blocks now start out collapsed, and only expand after the user clicks on them (improves performance)
- Improved handling of Excel sheets using R1C1 cell references
- Improved reliability of importing processes with references to data tables with newlines in column headers
- Updated to allow users with process edit permissions to view the default value of restricted process-level fields
- Improved reliability when versioning processes with inline helpers

The following updates will be deployed to our UAT environment today. During this scheduled time, we expect Catalytic to remain operational with no downtime. As the release nears, we will communicate here any changes, as well as any updates to the items that will be included in the release.
Mar 17, 08:39 CDT
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020
Resolved - Our cloud provider has resolved the issue on their end with email delivery. Email delivery speeds should be fully recovered. We apologize for any inconvenience.
Mar 27, 16:45 CDT
Monitoring - Emails are now again being delivered in real time and any emails that were delayed should have been sent. We will continue to monitor until our cloud provider clears the incident.
Mar 27, 16:22 CDT
Identified - Email delivery from Catalytic is currently delayed by 15 minutes or more. Our cloud provider has confirmed this is an issue on their side, and we are working with them to resolve.
Mar 27, 15:19 CDT
Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.